Annual Dover Film Privacy Policy

Privacy Policy

Effective date: 7/02/2024

Dover Film Festival Society (“us”, “we”, or “our”) operates the www.dover-film.com website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service
and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information
by this policy.

Definitions

Personal Data
Personal Data means data about a living individual who can be identified by that data (or in combination with other information
either in our possession or likely to come into our possession).

Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself
(for example, the duration of a page visit).

Cookies
Cookies are small pieces of data stored on a User’s device.

Data Controller
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for
which and the manner in which any personal data are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your data.

Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the
data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.

Data Subject
Data Subject is any living individual who is the subject of Personal Data.

User
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to
contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Mailing address
Cookies and Usage Data
If you have given us consent to do so, we may use your Personal Data to contact you with newsletters, marketing or
promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these
communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us

Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your
browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect
and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept
cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:

Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include
information such as your computer’s IP address, browser type, browser version, the pages of our Service that you visit, the
time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your
browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to
collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not
accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data
The Dover Film Festival Society uses the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer
that are similar to those that you have already purchased or enquired about unless you have opted not to receive such
information

How long we keep your personal information
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6
years after which time it will be destroyed. If your information is used for marketing purposes it will be kept until you notify
us that you no longer wish to receive this information.

Retention of Data
The Dover Film Festival Society will retain your Personal Data only for as long as is necessary for the purposes set out in
this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations
(for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal
agreements and policies.

Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of
your state, province, country or other governmental jurisdiction where the data protection laws may differ than those in
your jurisdiction. If you are located outside United Kingdom and choose to provide information to us, please note that we
transfer the data, including Personal Data, to United Kingdom and process it there. Your consent to this Privacy Policy
followed by your submission of such information represents your agreement to that transfer.
The Dover Film Festival Society will take all steps reasonably necessary to ensure that your data is treated securely and in
accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country
unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data
Disclosure for Law Enforcement
Under certain circumstances, Dover Film Festival Society may be required to disclose your Personal Data if required to do
so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements
The Dover Film Festival Society may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Dover Film Festival Society
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of
electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data,
we cannot guarantee its absolute security.

What are your rights?
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems,
please contact us. You have the right:
To access and receive a copy of the Personal Data we hold about you
To rectify any Personal Data held about you that is inaccurate
To request the deletion of Personal Data held about you
You have the right to data portability for the information you provide to Dover Town Council; you can request a copy of your
Personal Data in a commonly used electronic format so that you can manage and move it.
You have the right, at any time, to object to us using your personal information
Please note that we will ask you to verify your identity before responding to such requests.
We do not perform any automated decision making or profiling with your personal information.
If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law
you can complain to the Information Commissioner’s Office (ICO) in the UK by calling 0303 123 1113.

Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the
Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to
disclose or use it for any other purpose.

Mailing Lists
We use the below Service Providers to distribute regular marketing emails, where you have consented to receiving them.

Mailchimp
If you sign up for our newsletter, which is administered through Mailchimp, or if you register for our site, we will store some
of your information, including your email address, name and IP address and certain information about the links you click
within the emails we send you, on a Mailchimp server. Neither we nor Mailchimp will ever sell your email address or share
it with any other party, unless we are legally compelled to do so. If you contact Mailchimp directly regarding your
subscription to our newsletter, Mailchimp may contact you directly; otherwise, Mailchimp will never contact you. Only
authorized Mailchimp employees have access to our subscriber list. You are always free to unsubscribe from our
newsletter, but as long as you are registered with the Dover Film Festival Society we may use Mailchimp to send you
information about your account.
You can read Mailchimp’s Privacy Policy here: https://mailchimp.com/legal/privacy/

Analytics
We use the privacy-conscious Matomo Analytics to provide first-party, cookie-free records of user behaviour within our
website. No information is shared with third parties and no tracking cookies are created on your device. You can view their
Privacy Policy here: https://matomo.org/privacy-policy
Computer Services

We use the below Service Provider to provide IT and email services.

Invicta
We may, from time to time, ask Invicta to process our customer data in pursuit of our IT, email and
communication requirements. Invicta are subject to an agreement of confidentiality and are not authorised to
share our data under any circumstances. Only authorized Invicta employees have access to our customer data.
You can read Invicta’s Privacy Policy here: https://iisbusiness.co.uk/company-information-policies
We use the below Service Provider to provide IT consultancy services.

Google Chrome
Our email and productivity services are provided by Google Chrome and as such, we may store your information with
them. We retain the rights, title, and interest in the data we store in Office 365. Microsoft will not share your data for
advertising purposes or use your data except for purposes consistent with providing our cloud productivity services.
You can read Microsofts’ Privacy Policy here: https://privacy.microsoft.com/en-gb/privacystatement

Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be
directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no
control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy
Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable
information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has
provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from
children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy
on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: doverfilmfestivals@gmail.com

By visiting this page on our website:
By phone: 07704 930892